Category Archives: Patient Testimonials

Orange Park, FL’s vertigo patient Kim Aures shares her story of living with BPPV to help others in Jacksonville, FL

By Kim Aures, Vertigo Patient at Jacksonville Hearing & Balance Institute

Kim Aures gives her thoughts about having and living with vertigo. The professionals at Jacksonville Hearing & Balance Institute hope you will share this if you or someone you love experiences the signs and symptoms of vertigo. As part of their community education programming, JHBI is presenting a FREE community medical seminar on Wed., June 19 at 11:30 am – 1 pm/including a complimentary lunch. Speakers include J. Douglas Green, MD, FACS, founder of JHBI, and staff Donna Smith, MPAS, PA-C, and Janelle Kelley, AuD, CCC-A. For more information on what you or someone you know who is experiencing vertigo should do, please go to www.JHBI.org or www.WJCT.org/events and make a reservation now.

You are invited to attend a FREE community medical seminar on VERTIGO and luncheon on Wednesday, June 16th from 11:30am to 1pm presented by J. Douglas Green, MD, FACS, founder of Jacksonville Hearing & Balance Institute at WJCT. Register Now »

Kim Aures of Orange Park shares her story of living with BPPV to help others in Jacksonville, FL

You are invited to attend a FREE community medical seminar on VERTIGO and luncheon on Wednesday, June 16th from 11:30am to 1pm presented by J. Douglas Green, MD, FACS, founder of Jacksonville Hearing & Balance Institute at WJCT. Register Now »

Vertigo patient Kim Aures shares her personal story and challenges on dealing with vertigo and BPPV to help others in Jacksonville, FL

Kim Aures

Patient Testimonial of Kim Aures

Kim Aures said it best when she described her vertigo experience as being in the “eye of the tornado”. She says it’s like standing perfectly still and everything around you is spinning out of control. This is the feeling of vertigo.

She never knows when it will start. It doesn’t occur every day, but when it does, she can sense it coming. The journey may begin in the morning when she starts to sit up and get out of bed. Her world spins round and round as if it’s never going to stop. A member of her family takes her to the closest ER and a barrage of tests begins. After the tests, she gets a shot for motion sickness, which stops nausea, and vertigo begins to subside. She then calls Jacksonville Hearing and Balance Institute (JHBI) and makes an appointment for treatment. JHBI is always there to help. 

Sometimes the dizziness comes from the right ear, sometimes both ears, sometimes the left ear. Donna Smith, PA at JHBI, has explained to her how the “crystals” in her ear(s) come “unglued” deep in inner ear, then travel down the semicircular canal causing dizziness. 

Continue reading

“My audiologist…made me confident that I was in good hands.”

“Being hearing impaired is really frustrating, and before I got my hearing aids, that aggravation affected my business dealings and my family life. I would dread phone conversations because I couldn’t understand what was going on, and my family relationships were suffering. I don’t know how I was able to function.

The first time I came to the Hearing Center I was apprehensive, thinking ‘you just want to sell me something’. But right away my audiologist erased that feeling, and made me confident that I was in good hands.

What a difference! My business and my family life have improved tremendously.”
—Jacksonville Hearing & Balance patient

“They take their time and work with you.”

“I have severe hearing loss in both ears and have had several surgeries trying to restore my hearing. Nothing worked until I came to Jacksonville Hearing and Balance Institute.

Dr. Green is so kind and easygoing and he explained everything step-by-step. He recommended BAHAs (Bone Anchored Hearing Aids) and now I can finally hear again. If I take these out, I could sit under a jet engine and wouldn’t hear a thing.

JHBI is not like those other hearing aid places where they move you in and move you out.They take their time and work with you.”
—Jacksonville Hearing & Balance patient

“I think hearing aids are for smart people.”

“When I started to lose my hearing I came to see Dr. Green. He had me tested but didn’t pressure me at all about getting hearing aids; he just said ‘you’ll know when it’s time’. I appreciated that and he was right.
I tried one of those other hearing aid places thinking they’d be cheaper, but they weren’t. I came back to Jacksonville Hearing and Balance Institute because I had so much more confidence in their advice. I think people are hesitant to get their hearing tested because they think hearing aids are for seniors. I think hearing aids are for smart people.”
—Jacksonville Hearing & Balance patient

“I got my hearing back immediately.”

“I’m a retired Navy and airline pilot, and I’d been losing my hearing for years. I was wearing a hearing aid and boom, one night my ear just quit. It was like being struck by lightning. The folks at Jacksonville Hearing and Balance recommended a cochlear implant and it changed my life. I got my hearing back immediately. I tell everybody to go see Dr. Green—he’s the best. Ears are all he does.”
—Jacksonville Hearing & Balance patient

“Two major surgeries…helped me bring some hearing back.”

“In 2004 I had a serious motorcycle accident, and even though I was wearing a helmet I had severe head trauma and barely survived. Among the injuries was a complete loss of hearing. I did some research and found that Dr. Green was the absolute best in his field. Two major surgeries later he helped me bring some hearing back to both of my ears.
Although I still wear a hearing aid, having the gift of being able to communicate with other people again is fantastic.”
—Jacksonville Hearing & Balance patient

“Dad hadn’t known what he was missing.”

“Because of our dad’s hearing loss, he was becoming more and more of a recluse. We were all frustrated and exhausted from years of trying to communicate with him. Only by double-teaming with my sister were we able to get him to see an audiologist. You can’t imagine the look on his face the moment his hearing were aids programmed. He hadn’t known what he was missing. I think he’s very pleased and grateful; I know I am.”
—Jacksonville Hearing & Balance patient family member

“Having an audiologist…gives me confidence.”

“I know a thing or two about hearing aids since I’ve worn them for 15 years. Fortunately, they’ve gotten smaller and better over time as my hearing has gotten worse. But there are so many choices now that it’s easy to get confused about what will work best for my particular hearing loss. Having an audiologist with education and experience gives me confidence in her judgment. I know that she’ll make an unbiased selection because she has no financial stake in the decision. It’s the trust factor that is so valuable.”
—Jacksonville Hearing & Balance patient